Terms of service

BIBLIOTHEQUE ONLINE STORE PUBLIC OFFER

1. GENERAL PROVISIONS
1.1. This Public Offer Agreement is public, meaning that, pursuant to Article 633 of the Civil Code of Ukraine, its terms are the same for all purchasers.
1.2. Please read this Public Offer Agreement carefully; if you disagree with any clause, you should refrain from purchasing the Goods. By accepting the terms of this Public Offer Agreement, you agree to all of its provisions and confirm you understand them in full.
1.3. This Agreement is addressed to an unlimited circle of persons and constitutes the Seller’s official public offer to enter into a distance sales contract with Buyers for the Goods whose photos are posted at https://bibliotheque-nationale.com
1.4. By fully agreeing to this Public Offer Agreement, the Buyer accepts the terms and procedure for placing an order, paying for the Goods, delivery of the Goods, liability for bad-faith orders, and for failure to comply with this Agreement.

2. DEFINITIONS
2.1. Website - the website available on the Internet at https://bibliotheque-nationale.com, including all of its webpages.
2.2. Bibliotheque Nationale Online Store - within the meaning of the Law of Ukraine “On E-Commerce”, a means of offering or selling goods, works, or services by concluding an electronic transaction.
2.3. Offer - this document titled “Public Offer Agreement” (hereinafter, the “Agreement”) published on the Internet at https://bibliotheque-nationale.com.
2.4. Acceptance - the Buyer’s full and unconditional consent to the Seller’s proposal to enter into this Agreement on the terms provided by this Public Offer, formalized by any of the methods specified herein.
2.5. User of the Bibliotheque Nationale online store - a person who has Internet access to the Website and uses the online store, and who views information on the Website and/or orders and/or receives Goods/Services using the Website’s technical tools.
2.6. Registration - the User’s completion of the relevant form on the Website indicating the required data.
2.7. Personal Data - information or a set of information about an individual who is identified or can be specifically identified.
2.8. Goods - the list of items displayed on the online store’s Website, presented with price, name and description, and accompanied by images.
2.9. Seller - the owner of the Goods offered on the online store’s Website, whose details are indicated on invoices and/or accompanying documents.
2.10. Buyer - a legally capable individual over 18 years of age who receives information from the Seller, places an order for Goods presented on the online store for purposes not related to business activity, or a legal entity.
2.11. Order - the Buyer’s decision to purchase Goods by properly completing a request to purchase the selected Goods on the Website and have them delivered to the address specified by the Buyer.
2.12. Buyer’s Account (Personal Cabinet) - a page on the Website containing the history of Orders placed and personal information provided during registration. It may also contain other information as determined by the Seller.
2.13. Recipient - the Buyer, or a person who, on the Buyer’s behalf, actually receives the Goods delivered by the Seller’s own means or by a Carrier Company.
2.14. Material Defect of the Goods - a defect that renders the Goods impossible or unacceptable to use for their intended purpose, arose due to the manufacturer’s (Seller’s) fault, reappears after remedying for reasons beyond the consumer’s control, and has at least one of the following features: (a) cannot be remedied at all; (b) requires more than fourteen calendar days to remedy; (c) renders the Goods substantially different from what was stipulated in the contract.
2.15. Courier Delivery - direct transfer of the Goods from an employee of a delivery or courier/forwarding service to the Buyer at the address specified by the Buyer, on paid or free terms.
2.16. Delivery Service/Carrier Company - third parties providing services for delivering Orders to the Buyer.
2.17. Terms not defined in Section 2 may be used in the Agreement. In such cases, the term shall be interpreted according to the text of the Agreement. If the text does not provide a clear interpretation, the term shall be construed: primarily under the laws of Ukraine; secondarily - under the Website; and thereafter according to generally accepted usage.

3. SUBJECT OF THE AGREEMENT
3.1. The Seller undertakes to transfer title to the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under this Agreement. This Agreement governs the purchase and sale of goods in the online store, including:
3.1.1. the Buyer’s voluntary selection of Goods in the online store;
3.1.2. the Buyer’s independent placement of an order in the online store;
3.1.3. the Buyer’s payment for an order placed in the online store;
3.1.4. processing and delivery of the order to the Buyer under this Agreement.
3.2. This Agreement applies to all types of Goods presented on the Website as long as such offers with descriptions are posted in the Bibliotheque Nationale online store.
3.3. The Buyer must independently familiarize themself with this Agreement, and the Seller is not obliged to additionally or otherwise inform the Buyer of its existence other than by publishing it on https://bibliotheque-nationale.com.
3.4. By entering into this Agreement, the Buyer confirms they are familiar with information about the Goods sold hereunder, namely with respect to its form, appearance, design, color, size, quality, the characteristics of the material from which the Goods are made, as well as information about the manufacturer; the Buyer understands such characteristics and their significance and agrees to purchase the Goods with such characteristics.
3.5. Any person aged 18 or older may become a Buyer. A person under 18 may use the online store and purchase Goods only with the consent of parents or guardians.
3.6. The electronic registration form posted on the Website in the “Checkout” section, as completed by the Buyer, is an integral part of this Offer and does not require a separate written form or signature by the Parties.
3.7. When completing the electronic registration form in the “Checkout” section, the Buyer shall provide all information marked as mandatory and is responsible for the accuracy and truthfulness of both the mandatory and any other information provided.
3.8. The territory to which the Goods may be delivered is not limited, except for delivery to Russia, Belarus, Eritrea, the DPRK, Syria, and the temporarily occupied territories of Ukraine.
3.9. Information about the Goods is displayed on the Website and is dynamic, meaning it may be updated, changed, and supplemented by the Seller at any time without prior notice. Such changes take effect upon publication on the Website and apply to any order placed after publication.
3.10. Information about the Goods, the conditions of purchase, prices, and any other information of the Seller are accurately reflected on the Website.
3.11. In case of an acceptance submitted by mistake, the Parties may change the terms only if they timely notify each other of such mistake.
3.12. The Buyer’s Acceptance of the Offer constitutes an agreement between the Buyer and the Seller on the terms set forth in the Offer.
3.13. The Seller may refuse to accept the Buyer’s acceptance if the Goods are in fact out of stock by sending the Buyer an email or making a phone call/ sending other telephone message. In such case, the Parties’ rights and obligations relating to the sale, delivery, and transfer of the Goods to the Buyer and payment to the Seller under the Offer cease, and the price of the Goods, if paid, is refunded to the Buyer.
3.14. If the Buyer incorrectly specifies, when completing the electronic registration form in the “Checkout” section, an email address and/or phone number, the Seller may cancel such unconfirmed acceptance of the Offer.
3.15. The Seller is not responsible for the accuracy and correctness of information provided by the User during registration.
3.16. Information about the Goods is posted directly on the Website. In addition, before signing/issuing documents confirming receipt of the Goods, the Buyer must review the information about the Goods contained on the Goods and/or packaging and/or accompanying documents. If additional information is needed, the Buyer must contact the Seller and obtain the necessary information by remote means before accepting the Goods.

4. ORDER PLACEMENT PROCEDURE
4.1. The online store Website contains information about Goods’ characteristics, prices, and materials used.
4.2. When ordering Goods, the Buyer selects Goods from the assortment offered by the Seller, indicating, inter alia, size, color, providing other specific information if necessary, and specifying the quantity ordered.
4.3. At any stage of placing an order before submitting it, the Buyer may cancel the order by stopping the process and leaving the order page. An order not completed by the Buyer is not accepted for execution.
4.4. The Seller ensures availability in its warehouse of the Goods presented on the Website. Photos accompanying the Goods may slightly differ from the actual appearance due to color rendering features of different devices used to display the Website. Descriptions/specifications accompanying the Goods do not claim to be exhaustive and may contain typographical errors.
4.5. The Goods description on the Website contains complete information on available sizes. Goods in unavailable sizes cannot be added to the cart.
4.6. In exceptional cases (for example, if many Buyers simultaneously order the same Goods), they may become unavailable. In this case, the Buyer will be informed that the order cannot be processed within the Seller’s established timeframes.
4.7. If the Goods ordered by the Buyer are not in the Seller’s stock, the latter may exclude such Goods from the Order/cancel the Order by notifying the Buyer via email to the address provided upon registration or otherwise.
4.8. If a fully or partially prepaid Order is canceled, the price of the canceled Goods is refunded by the Seller to the Buyer by the same payment method used.
4.9. The Buyer bears full responsibility for providing false information that resulted in the Seller’s inability to duly perform its obligations to the Buyer.
4.10. The expected date of delivery and handover of the Order is from two to seven business days from the date of ordering.
4.11. The Buyer independently places an Order in the online store via the “cart” form.
4.12. The Seller may refuse to transfer the Goods to the Buyer if the information specified by the Buyer when placing the Order is incomplete or raises doubts about its validity.
4.13. If Goods are unavailable, the Buyer may replace them with other Goods, refuse such Goods, or cancel the Order.
4.14. When placing an Order, the Buyer must accurately specify the recipient’s details. Incorrect information may prevent timely execution. In such case, delivery is postponed until the data is corrected.
4.15. The Order processing period is from two to seven business days from placement. If the Order is placed on a weekend or holiday, processing begins on the first business day thereafter.
4.16. If the Buyer has questions regarding the properties and characteristics of the Goods, the Buyer may contact the Seller by any available means before placing the Order.
4.17. When placing an Order on the Bibliotheque Nationale Website, the Buyer agrees to provide the following information:
4.17.1. Buyer’s (or Recipient’s) surname and name;
4.17.2. address for delivery (if delivering to the Buyer’s address);
4.17.3. email address;
4.17.4. contact phone number;
4.17.5. payment method;
4.17.6. delivery method.
The Buyer may add a comment if necessary.
4.19. The name, characteristics, color, size, quantity, SKU, and price of the Goods selected by the Buyer are indicated in the Buyer’s cart on the Bibliotheque Nationale Website.
4.20. If the Seller needs additional information, they may request it from the Buyer. If the Buyer fails to provide it, the Seller is not responsible for proper service in the purchase of Goods in the online store.
4.21. The Seller may refuse to process and execute an order if the Buyer has failed to collect the Goods from the pick-up point two or more consecutive times; if the Buyer refused to accept the Goods without justified reasons in case of courier delivery; or if the courier was unable to deliver on three attempts, the Seller will deem that you wish to terminate the Agreement.

5. PRICE AND PAYMENT PROCEDURE
5.1. The price of each individual item is determined by the Seller and indicated on the Bibliotheque Nationale Website. The Order price is the sum of the prices of all items included in the Order and is the amount payable shown on the Website at the time of placing the Order.
5.2. The Agreement price equals the Order price. The Order amount may change depending on the price, quantity, or range of Goods.
5.3. The price of the Goods indicated on the Website at the time of placing the order includes all applicable tax calculations and is the final price binding on both Buyer and Seller. The Seller may change the price unilaterally before the order is placed.
5.4. For the purposes hereof, an order is deemed formed and/or paid in cash or cashless funds, whichever occurs earlier, provided the Offer is accepted.
5.5. The Buyer pays for the Goods according to the Order, choosing one of the following methods: cash settlement; cashless settlement.
5.6. Cash payment may be made in the retail store at the time of ordering or upon transfer of the Goods.
5.7. Cashless payment may be made by:
5.7.1. bank transfer to the Seller’s current account indicated on the invoice, including via Internet banking;
5.7.2. payment card: Visa, Visa Electron, Mastercard, Mastercard Electronic, Maestro;
5.7.3. ApplePay;
5.7.4. GooglePay;
5.7.5. MonoPay;
5.7.6. any other method agreed with the Seller.
5.8. All prices on the Website are quoted in the national currency of Ukraine - hryvnia (UAH) and apply to purchases within Ukraine.
5.8.1. When purchasing from outside Ukraine, the price is converted into the payment currency at the Seller’s bank commercial exchange rate on the date the price/invoice is formed.
5.9. An Order is considered paid upon receipt of funds in the Seller’s (or its representative’s) account.
5.10. The price of the Goods indicated on the Website may be changed by the Seller unilaterally. After an order is placed, the price cannot be changed regardless of any subsequent price adjustments or special offers/discounts.
5.11. The Seller reserves the right to unilaterally change prices of Goods available on the Website, start sales of new Goods, and offer or cancel special offers or modify them.
5.12. Until the Buyer’s funds are credited to the Seller’s account, Goods are not reserved. The Seller cannot guarantee the availability of the Goods in the quantity indicated at the time of ordering, which may increase processing times.
5.13. The Buyer’s payment obligations are deemed fulfilled when the Seller receives funds in full.
5.14. Orders are accepted for execution only after 100% of the Goods’ price is credited to the Seller’s account, except for in-store pick-up with payment chosen at that store.
5.15. A payment confirmation is sent to the Buyer by email, messenger, or SMS to the phone number indicated when placing the Order.
5.16. If funds are not received, the online store reserves the right to cancel the order.
5.17. Fees of payment systems and terminals, bank commissions, etc. are paid by the Buyer additionally.
5.18. Delivery services are not included in the price of the Goods and are paid by the Buyer separately. Delivery cost depends on the chosen delivery method and address.
5.19. For Orders shipped outside Ukraine, delivery cost per the Carrier’s tariffs is added to the Goods’ price; in such case the Buyer makes a 100% prepayment of the Goods and delivery.
5.20. The Buyer understands and agrees that if Goods purchased in the online store are delivered outside Ukraine, the amount payable upon receipt may depend on additional taxes in the recipient country. The amount of duty is determined by the competent authorities of the recipient country.
5.21. Pursuant to Article 8 of the Law of Ukraine “On Consumer Protection”, when selling Goods the Seller must issue a payment document (receipt, invoice, etc.) indicating the sale date. It confirms the purchase. Issuance may, with the Buyer’s consent, be implemented as an electronic payment document (e-document) to the client’s phone number, via messengers, or to the email provided by the client. The payment document must be issued or created in electronic form no later than the moment of shipment/transfer of the Goods.

6. TERMS OF DELIVERY OF THE GOODS
6.1. When placing an Order, the Buyer must clearly indicate delivery requirements. Shipment occurs after 100% payment is received.
6.2. If the Goods are out of stock or the Order cannot be fulfilled for other reasons, the Seller informs the Buyer and proposes solutions. In such case, the delivery period begins upon the Goods’ arrival at the warehouse.
6.3. Delivery and returns are carried out by Carrier Companies at the Buyer’s expense (unless otherwise provided by contract or law).
Order processing & dispatch time - 27 business days.
Delivery time - 27 days within Ukraine, but not more than 9 days in total.
For promotional/sale items the period may be longer.
In case of delays not caused by the Seller, the period may be extended up to 30 days with notice to the Buyer.
6.4. Delivery is carried out throughout Ukraine and abroad. The Buyer agrees to the Carrier’s rules. Delivery cost is determined by the carrier’s tariffs and paid by the Buyer.
6.5. The Seller is not responsible for delivery times where they depend on the carrier’s actions.
6.6. Upon receipt, the Buyer must check the integrity and completeness of the Goods. In case of damage or shortages, an act must be drawn up with the courier and, if possible, defects documented by photo/video. The Buyer informs the Seller of detected shortcomings within 1 day. Failure to follow this procedure is deemed confirmation that the Goods were received in proper condition.
6.7. Receipt of the Goods is confirmed by the Buyer’s signature on the carrier’s waybill/declaration or the Seller’s delivery note.
6.8. The Buyer may refuse delivered Goods but must compensate for transport costs (delivery + return) per the carrier’s tariffs. Delivery cost is deducted from the amount paid for the Goods; the balance is refunded after a written request to info@bibliotheque-nationale.com specifying bank details (full name, bank, IBAN, SWIFT - for international transfers).
6.9. Title and risk of accidental loss/damage pass to the Buyer upon receipt of the Goods and signature of the relevant document (sales receipt, delivery note, carrier’s express waybill, etc.).

7. CONDITIONS FOR EXCHANGE AND RETURN OF GOODS
7.1. The Buyer may, within 14 (fourteen) calendar days from the date of receipt, return the Goods to the Seller or exchange them for similar Goods if Goods of proper quality do not satisfy the Buyer in terms of style, fit, color, size, or for other reasons cannot be used for their intended purpose.
7.2. Conditions for accepting Goods for exchange or return:
7.2.1. The Goods were not used; commercial appearance, consumer properties, tags, seals, and packaging are preserved.
7.2.2. No damage (scratches, chips, scuffs, stains, dents, etc.).
7.2.3. Complete set preserved.
7.2.4. A payment document is provided (receipt, transport documents, etc.).
7.3. Not subject to exchange or return:
7.3.1. underwear (for hygienic reasons);
7.3.2. swimwear (except for exchange within 14 days subject to preservation of commercial appearance, packaging, and tags);
7.3.3. goods listed in CMU Resolution No. 172 of 19.03.1994;
7.3.4. goods used in photo and/or video shoots are deemed to have been in use and are not subject to exchange or return, including where commercial appearance is preserved.
7.4. If similar Goods are not available at the time of exchange, the Buyer may:
7.4.1. purchase other goods from the assortment with price recalculation;
7.4.2. terminate the contract and receive a refund;
7.4.3. exchange the Goods upon the first subsequent arrival of similar Goods (the Seller will notify of availability).
7.5. Refunds are made by the same payment method within 7 (seven) calendar days from the Seller’s receipt of the Goods. Another method may be agreed by the parties. No additional transfer fee is charged to the Buyer.
7.6. Delivery of Goods of proper quality for exchange/return is at the Buyer’s expense and is not reimbursed by the Seller.
7.7. In case of damage, loss of commercial appearance, or absence of packaging/tags, the Seller may reduce the refund amount commensurate with the decrease in value. If Goods are damaged during shipment, the Buyer bears responsibility.
7.8. The Buyer must notify the Seller of a return by one of the following ways:
7.8.2. phone: +380991211529;
7.8.3. via messengers (Telegram, Instagram @bibliotheque-nationale).
7.9. For a return, it is necessary to:
7.9.1. complete a return act provided by the Seller;
7.9.2. pack the Goods and add the act and payment document;
7.9.3. send the Goods to the address specified in the “Return of Goods” section on the Website.
7.10. The Buyer must dispatch the Goods no later than 14 days from notifying the Seller of the return. The Seller may withhold refund until it receives the Goods or proof of dispatch.
7.11. The Seller is not liable:
7.11.1. for defects arising after transfer of the Goods to the Buyer due to misuse or storage, actions of third parties, or force majeure;
7.11.2. for differences between the image/description on the Website and the actual Goods if they match the stated technical characteristics.

8. RIGHTS AND OBLIGATIONS OF THE PARTIES
8.1. The Seller has the right to:
8.1.1. unilaterally cease sale of Goods and provision of services (refuse to accept/process Orders/sell and deliver Goods) in case the User/Buyer violates this Public Offer;
8.1.2. at its sole discretion, unilaterally change the price of Goods. In any event, the price of Goods in a confirmed Order remains unchanged;
8.1.3. if the Goods ordered by the Buyer are unavailable, exclude such Goods from the Order or cancel the Order, notifying the Buyer by email to the address indicated during registration or ordering (or by calling the phone number indicated by the Buyer or sending a messenger message);
8.1.4. at its sole discretion, unilaterally amend this Public Offer by posting (publishing) a new version on the Website. Changes take effect upon posting unless a different effective date is specified;
8.1.5. post information on the Website about promotional and marketing activities conducted or to be conducted by the Seller and/or third-party partners. Under this Public Offer and the Privacy Policy, send Users/Buyers emails with news, promotions, marketing activities, and other commercial offers;
8.1.6. arrange delivery of Orders by engaging third parties to provide delivery services.
8.2. The Seller undertakes to:
8.2.1. after confirming the Order, fulfill properly completed and confirmed Orders;
8.2.2. hand over Goods for delivery in accordance with the Order and this Public Offer;
8.2.3. check the quantitative and qualitative characteristics of the Goods when packing and preparing for delivery;
8.2.4. not disclose Users’/Buyers’ personal data, passwords, or other access data;
8.2.5. provide every User the opportunity to opt out of receiving the Seller’s marketing materials and other commercial offers sent to the registration email.
8.3. The User/Buyer has the right to:
8.3.1. select Goods, place and submit Orders on the relevant pages of the Website;
8.3.2. demand that the Seller fulfill obligations provided by this Public Offer;
8.3.3. refuse to receive marketing materials and other commercial offers sent to the User’s email or messengers.
8.4. The User/Buyer undertakes to:
8.4.1. before Acceptance, familiarize with all terms and provisions of this Public Offer;
8.4.2. review the information about the Goods (description) posted on the Website before placing and submitting an Order;
8.4.3. duly pay for and receive the Order placed according to this Public Offer;
8.4.4. upon registration and/or ordering, provide the Seller with complete information necessary for delivery. The User/Buyer bears full responsibility for providing false information that caused the Seller’s inability to duly perform obligations;
8.4.5. upon receipt, verify integrity and completeness of the Goods by inspecting the Order contents. In case of damage or incomplete set, record all discrepancies in an act;
8.4.6. review the Carrier Companies’ cargo transportation rules before placing an Order.

9. LIABILITY OF THE PARTIES
9.1. The Parties are liable for non-performance or improper performance of this Agreement under its terms and the applicable laws of Ukraine.
9.2. The Parties are released from liability for full or partial non-performance if force majeure circumstances occur after signing this Agreement. Force majeure includes natural disasters, strikes, changes in the laws of Ukraine, decisions of directive bodies, quarantine, declaration of war, hostilities, blockade, embargo, international sanctions. The Party affected by force majeure must, within 72 hours from their occurrence and documentary confirmation, notify the other Party and indicate the expected duration. Proper proof of force majeure is a certificate of the authorized body at the place of occurrence or at the location of the Party invoking such circumstances. In case of force majeure, the term for performance of obligations hereunder is extended for the duration of force majeure.
9.3. The Seller’s liability for changes in purchase conditions compared to those indicated on the Website is limited to the Buyer’s right to refuse to purchase the Goods and demand a refund of amounts paid (if actually paid before transfer of the Goods).
9.4. The Seller is not responsible for the Buyer’s choice of Goods, and only guarantees conformity of the ordered items.
9.5. Using Internet access provided to them, the Buyer is independently liable for damage caused by their actions (personally, even if another person acted under their login) to persons or property, legal entities, the state, or public morals.
9.6. Responsibility for money transfers made by the Buyer lies entirely with the banking institutions and payment systems whose services the Buyer chooses to use. The Seller assumes no liability for their actions.
9.7. The Seller is not responsible for the operation of Internet providers, processing centers, payment systems, telecom operators, banks, or payment services, as a result of which the necessary information/data did not arrive, arrived late, was lost, or damaged. Any claims and disputes regarding payments and refunds are addressed by the Buyer to the respective chosen company.

10. DISPUTE RESOLUTION. CLAIMS HANDLING.
10.1. In the event of disputes related to performance of this Agreement, the Parties undertake to resolve them through negotiations following a claim (pre-trial) procedure. The period for considering a claim is 7 (seven) calendar days from its receipt.
10.2. All disputes, differences, or claims arising out of or in connection with this Agreement, including those concerning performance, breach, termination, or invalidity, shall be resolved by the competent court in accordance with the laws of Ukraine. Substantive and procedural law of Ukraine shall apply.

11. TERM OF THIS AGREEMENT
11.1. This Agreement enters into force upon the Buyer’s acceptance and remains in effect until full performance of obligations by the Seller and the Buyer.
11.2. This Agreement may be terminated early:
11.2.1. by mutual consent of the Seller and the Buyer;
11.2.2. by court decision;
11.2.3. upon occurrence of force majeure.

12. OTHER TERMS
12.1. The Seller may make audio recordings of conversations using appropriate telecommunications equipment, subject to informing Users/Buyers thereof by verbal notice. Such recordings may be made by the Seller to exercise its rights and lawful interests and to improve service quality. The Seller proceeds on the basis that a User/Buyer who disagrees with audio recording may cease communication with the online store manager after being informed of such recording.
12.2. The Seller reserves the right to expand or reduce the product range presented on the Website.
12.3. The Website and services may be temporarily, partially, or fully unavailable due to maintenance or other work, or for other technical reasons. The Seller’s technical team may conduct necessary maintenance or other work with or without prior notice to Users/Buyers.
12.4. If any provision contained in this Agreement or any related document becomes invalid or illegal, the effect and performance of the remaining provisions shall not be impaired, and such provision shall be deemed excluded from the Agreement.
12.5. Section headings herein are for convenience only and shall not be considered or interpreted as having substantive meaning in construing any provision of this Agreement.
12.6. By registering on the Website, the Buyer consents to receiving informational messages from the Seller and its partners acting under contract with the Seller via SMS and email.
12.7. The Buyer may unsubscribe from such mailing at any time in the “My Account” section of the Website.
12.8. The online store Website contains materials, trademarks, trade names, and other legally protected materials, including but not limited to texts, photos, graphics.
12.9. All objects available in the online store at https://bibliotheque-nationale.com, including design elements, text, graphics, illustrations, videos, photos, computer programs, databases, music, sounds and other objects (hereinafter, the “Content of the online store”), as well as any content posted on the Website, are objects of exclusive rights of the online store Administration and other rightsholders.
12.10. The Website uses cookies, IP addresses, geolocation data and other analytical tools (including Google Analytics, Meta Pixel, UTM-tracks) for:
12.10.1. ensuring functionality;
12.10.2. content personalization;
12.10.3. statistical analysis;
12.10.4. advertising.
By continuing to use the Website, the User consents to such processing.
12.11. Use of the Content and any other elements of the online store is only possible within the functionality offered by the online store. No elements of the Content may be used otherwise without prior permission/consent of the rightsholder. Use includes, inter alia: reproduction, copying, adaptation, distribution on any basis, display in giveaways, etc. Exceptions are cases expressly provided by the laws of Ukraine. Use by the User of elements of the Content for personal non-commercial purposes is permitted provided that all copyright/similar rights notices, trademarks, and other authorship notices are preserved, the name (or pseudonym) of the author/rightsholder is preserved unchanged, and the relevant object is preserved unchanged. Exceptions are cases expressly provided by the laws of Ukraine.
12.12. All Website content is protected by the laws of Ukraine and international treaties.
12.13. The User/Buyer or any third parties may not use materials posted on the Website, in particular: modify, copy, publish, or transmit them to third parties, etc.

13. SELLER’S ADDRESS AND DETAILS
13.1. Sole Proprietor (FOP) Yurii Mykolaiovych Nichiporchuk,
registered address: Ukraine, 69123, Zaporizhzhia, 14-ho Zhovtnia St., bldg. 3, apt. 89.
Banking details: EDRPOU code 2882213253, IBAN UA393220010000026002360006480 at JSC “UNIVERSAL BANK” (Bank EDRPOU 21133352, bank code 322001).
13.2. Contact details:
phone +380991211529,
correspondence address: Ukraine, 02000, Kyiv, Sichovykh Striltsiv St., 68.
13.3. The User/Buyer may contact the Seller managing the online store by the following means:
13.3.1. At the physical address of the Bibliotheque Nationale online store: Ukraine, 02000, Kyiv, Sichovykh Striltsiv St., 68.
13.3.2. Hotline for landline and mobile calls: +380991211529 (connection charged per operator tariffs).
13.3.3. By email: info@bibliotheque-nationale.com.
13.3.4. Via the contact form on the Website.